SHIPPING & RETURNS
PAYMENT AND SHIPPING INFORMATION
WHAT PAYMENT METHODS ARE ACCEPTED?
Warrior Industries accepts payment by VISA,
Mastercard, AMEX, and Discover.
WHAT IS SHIPPING GOING TO COST ME?
Cost will be actual calculated shipping based on weight, size, destination and will be added to your total during checkout.
HOW LONG DO I HAVE TO WAIT?
Orders will typically ship within 1-3 business days (M-F). All packages for continental U.S. addresses are shipped via USPS and transit times will vary depending on location. Orders going to Hawaii or Alaska are typically sent via Priority US Postal regardless of what shipping method is selected at checkout. Shortly after an order is placed you will receive a confirmation email detailing specifics of the order.
DO YOU SHIP INTERNATIONALLY?
We do NOT ship internationally and all orders must have both billing and shipping addresses located within the 50 United States or District of Columbia. While we proudly support the Members of the US Military and believe that it is a great privilege to service their needs, we must fully comply with all United States export control laws and regulations. If you would like to place a government order for any Magpul product(s) to be exported to an APO/FPO please contact one of our representatives at email@example.com.
WHAT ARE THE TAX RATES? Warrior Industries is liscenced in NY and we are required to collect sales tax on all applicable in state orders. Since is sometimes required to collect city, county and other taxes, the tax rate we charge may be higher than just your sales tax.
The tax total will added to your order during checkout
All sales are FOB Shipping Point.
RETURNS AND EXCHANGES
WHAT IS YOUR RETURN POLICY FOR NEW PRODUCTS?
If the item you received from us is not the item you ordered or it is damaged in some way, we will make every effort to replace it as soon as possible or we will gladly take back the item and credit you the merchandise price along with shipping and handling costs. If you find a newly purchased Warrior Industries product unsatisfactory for any reason we will accept it back within 30-days of receipt, in its original condition for a full refund or exchange for another item(s). However, in either case, return and/or redelivery shipping costs are the customers’ responsibility.
HOW DO I MAKE A RETURN?
To make a return, please take the following steps:
BEFORE returning defective products please contact us first at firstname.lastname@example.org to receive an RMA number (Return Merchandise Authorizaton.)
Please wrap the item in bubble wrap or other quality padding and place in an appropriate box for shipping. The item must be securely wrapped inside the box during transport as we cannot be responsible for shipping damages, and please obtain tracking information in case the package is lost in transit.
Prominently write the RMA number on the outside of the packaging. Packages will not be accepted without an RMA.
Include a note containing your name, shipping address, phone number and email, and reason for the return (including information about the firearm, ammo, and usage environment for defective returns). Please include a copy of the receipt if possible as well.
Packages must be returned prepaid- we do not accept COD packages. All refunds will be applied to the credit card used for the original purchase or, if the product was purchased elsewhere, store credit will be issued. You should allow one to two billing cycles for the refund to appear on your statement.